“Specialist Conflict Management Service”
At Milwyn Jenkins & Jenkins, Wales, UK our lawyers always consider the wide range of different dispute resolution techniques available to clients such as negotiation, arbitration, adjudication and mediation.
Mediation is one of the most common forms of alternative dispute resolution.
Mediation is a voluntary, impartial and confidential process where parties who experience unresolved conflict agree to appoint a neutral third party to assist in their resolution of conflict. Our mediators at Milwyn Jenkins & Jenkins, Angela Davies-Jones and Adrian Foulkes are experienced in handling difficult and complex situations. Their practice is to focus on creating a suitable environment, where they work according to an effective tried and tested framework which enables them to resolve difficulties in a constructive way. Unlike many other mediators, we do not give advice, suggestions or opinions as doing so would detract from the whole of ethos of what mediation is about.
At the initial meeting, our Mediators listen to a party’s view of the situation. An explanation is given as to what mediation means. During this meeting, we consider with the party whether any other party(ies) to the dispute would be willing to attend a face to face meeting. Where there is another party who is willing to attend an initial meeting, the same process is undertaken. During the initial meeting which each party attends separately, we help them to consider options of resolving the situation that do not necessarily rely upon a face to face meeting. Sometimes, the process enables one party alone to review how they are personally responding to issues which enables them to resolve their situation in a constructive and positive manner without the need for any further meetings.
This process which involves a joint mediation meeting being arranged, is operated within a framework which involves four stages:
i) Opening Session – this is where introductions are given with an explanation of the process, the underlying principles and ground rules, all of which set the foundation for the rest of the meeting.
ii) Individual Accounts – each party is given an uninterrupted opportunity to set their accounts of the events of the dispute and how these are affecting them.
iii) Clarifications of key issues
iv) The main discussion – we enable the parties to have a constructive discussion between themselves.
In our experience, most issues are resolved as a result of one meeting, but if this has not been possible and the parties it necessary for there to be any further meeting, this is an option.
The discussions between the parties are “without prejudice”. Any agreement reached is not legally binding and any outcomes are created by the parties themselves. The discussions remain confidential – the mediators will not divulge the contents of the party’s discussion. Any agreement reached can be written but it is for the parties to record their agreements, if desired, using their own words. It is also for the parties to decide who should see any written agreement.
Milwyn Jenkins & Jenkins - Specialist Conflict Management Service's costs of mediation between two parties is fixed at £850.00 plus VAT which includes the two Initial Meetings with the parties and the Face to Face Meeting lasting up to three hours. If, however, further face to face mediation meetings are required, they will be charged at a rate of £325.00 plus VAT for each meeting required. If more than two parties are involved, our mediators at Milwyn Jenkins & Jenkins will be happy to agree additional costs with you before embarking on the mediation process.
If you are interested in the mediation service which Milwyn Jenkins & Jenkins - Specialist Conflict Management Service offer, contact them on 01686 412166 in order to speak to one of our mediators, Angela Davies-Jones and Adrian Foulkes or complete our online enquiry form.
Milwyn Jenkins & Jenkins
Mid Wales House
Great Oak Street
T: 01686 412 166
F: 01686 413 580
Milwyn Jenkins & Jenkins
Glan Wye House
T: 01597 810 533
"Kept on top of things, despite the other side being very difficult to pin down."
Paul Jervis, Chameleon Services Limited, Llanidloes.