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Dispute Resolution, Debt Advice

What sort of 'Disputes' are we talking about?

All and every kind! To illustrate this, people can (and often do) fall out over all sorts of issues – entitlements under wills, professional advisers, problems with neighbours, boundaries, money and debt advice, faulty goods and poor services, building works and insurance issues, just to name a few examples. Things can escalate very quickly and, in our experience, the sooner matters can be looked at dispassionately, the better.

What service do we offer?

Whatever the nature of your dispute, Milwyn Jenkins & Jenkins will provide you with an outline of the solutions available to you, in order to help you decide the best option for your circumstances.

Primarily, you want to know what your rights are in any given situation. Contact us so that you can benefit from our wide range of experience in a cross-section of legal issues. Our expertise covers using a variety of dispute resolution techniques as well as going to Court.

What outcomes can I expect?

The emphasis these days is on alternative dispute resolution in respect of disputes including

  • Mediation
  • Arbitration
  • Round table meetings
  • Negotiation

We deal with matters in a constructive and conciliatory manner. However, realistically, some disputes can only be resolved by going to Court. In such situations, your best interests will be our priority whether you are bringing a claim or having to defend one.

How long does it take?

Court proceedings are driven by timetables imposed by the Court designed to ensure that disputes are efficiently resolved as quickly as possible. Rather than going to Court, other forms of alternative dispute resolution can be arranged at fairly short notice as this is a more informal method of resolution - but one which has to be agreed by all parties. Contact us to discuss your options.

What will it cost?

Litigation can be an expensive process. As part of Milwyn Jenkins & Jenkins' advice to you, we shall look at all funding options e.g. legal expenses insurance, ‘no win, no fee’, paying privately.

With regards to any debt collection claim, these costs apply where your claim is in relation to an unpaid invoice which is not disputed and enforcement action is not needed. If the other party disputes your claim at any point, we will discuss any further work required and provide you with revised advice about costs if necessary, which could be on a fixed fee (e.g. if a one off letter is required), or an hourly rate if more extensive work is needed.

Debt value Court fee Our fee (incl. VAT)Total

Up to £10,000 £35 to £455 £100 plus VAT £120 in total

£10,001 - £50,000 5% of the claim £150 plus VAT £180 in total

Anyone wishing to proceed with a claim should note that:

The VAT element of our fee cannot be reclaimed from your debtor.

Interest and compensation may take the debt into a higher banding, with a higher cost.

The costs quoted above are not for matters where enforcement action, such as the bailiff, is needed to collect your debt.

Our fee includes:

Taking your instructions and reviewing documentation

Undertaking appropriate searches

Sending a letter before action

Receiving payment and sending onto you, or if the debt is not paid, drafting and issuing claim

Where no Acknowledgment of Service or Defence is received, applying to the court to enter Judgement in default

When Judgement in default in received, write to the other side to request payment

If payment is not received within 30 days, providing you with advice on next steps and likely costs

Matters usually take 6 weeks from receipt of instructions from you to receipt of payment from the other side, depending on whether or not it is necessary to issue a claim. This is on the basis that the other side pays promptly on receipt of Judgement in default. If enforcement action is needed, the matter will take longer to resolve.

Who do I need to do?

Contact us for a meeting so that we can assess your case. We understand that your dispute is personal and that some free initial legal advice from experienced solicitors may save you stress and worry.

Make an enquiry

Rachel Mole
Sabrina Wiltshire-Fessey

Ruth Hendry

Chartered Legal Executive Probate Practitioner and Conveyancing Practitioner

William Ransford, BA (Hons)

Solicitor / Director and Notary

I first contacted Milwyn Jenkins and Jenkins in 2007 and since that time I have used many of the services that they provide. These have included conveyancing, making a will and making a Lasting Power of Attorney. In addition, the service that they provided to me after the breakdown of my marriage, including the resolution of child arrangements, property and financial issues was of the highest order. Every member of staff that I came in contact with was utterly professional, reliable and courteous. I have and will continue to highly recommend Milwyn Jenkins and Jenkins
Steven Davies, Llandrindod Wells